We are so sorry for your loss. When you are ready, please call us at (985) 868-2410, any hour of the day or night. A caring member of our team will answer and help you take the next steps.
First Steps
Gentle guidance for this moment
In the first hours after a death, it is natural to feel overwhelmed and unsure of what to do. There is no need to rush. The steps below are offered simply to help — and whenever you are ready, a single phone call to us will set everything in motion.
What to Do
A few simple steps
- Take a breath. There is no need to hurry. Give yourself a moment.
- If needed, notify the proper authorities. If the death was unexpected or occurred at home, call the appropriate local authorities or emergency services first. If it occurred in a hospital or care facility, the staff will guide you.
- Call us when you are ready. Reach us at (985) 868-2410 at any hour. We will explain what happens next and, when appropriate, arrange to bring your loved one into our care.
- Gather a few people you trust. You do not have to make decisions alone — lean on family and friends.
- Leave the details to us. From transportation to paperwork to planning the service, we will guide you through each step with patience and care.
Helpful to Have
Information we may ask for
When you are ready to plan, it can help to have a few details on hand — though please do not worry if you do not have everything. We will help you gather what is needed.
- Your loved one’s full name
- Where they are currently located
- Any wishes they had expressed
- Whether any pre-arrangements were made
- Contact details for close family
- Any faith or cultural traditions to honor
In an emergency, or if the death has just occurred and requires immediate attention, please contact your local emergency services or authorities first. When you are ready for our help, we are here at any hour.
Call us any time — we are here
Day or night, a caring member of our team is ready to help you and your family.
Call (985) 868-2410